• Rates & Insurance

    Rates & Insurance

    Insurance/ Payment

    What insurance networks are accepted:

    We are in network with BCBS TX, United, Aetna, Cigna, Tricare, Scott and White and Lyra.
    We accept United, BCBS TX, Aetna, Cigna, and Tricare for insurance.

    What are your hours of availability?

    Each of our counselor’s has their own schedule, however our office is generally open Monday-Friday from 7 am to 8 pm. Saturday’s from 9 am to 5 pm. We are closed Sunday’s. Please check with your specific counselor regarding their schedules.

    What is the appointment cancellation policy?

    Infinite Potential Counseling Inc has a 24- hour cancellation policy. To cancel an appointment log into the client portal and cancel. If you cancel within 24 hours of your scheduled appointment you will not be charged a cancellation fee.

    How much will my appointment cost?

    The cost for services varies based on the counselor you work with and your payment method. For instance, if you have insurance, your fees would be limited to your deductible, co-pays or co-insurances once insurance is accepted.

    1. $80 for Individual therapy and $95 for family therapy for beginning LPC-A (first 1000 hours towards licensure)
    2. $90 for individual therapy and $100 for family therapy for intermediate LPC-A (1000-2000 hours towards licensure)
    3. $110 for individual and $120 for family therapy for senior LPC-A (2000-3000 hours towards licensure and until license is approved by board)
    4. $135 for individual and $150 for family for Master’s level therapists with less than 3 years of licensure
    5. $150 for individual and $175 for family for Master’s level therapists with 3-5 years of licensure
    6. $175 for individual and $200 for family for Master’s level therapists with 5-10 years of licensure.
    7. $200 for individual and $225 for family for master’s level therapists with 10 or more years of licensure.
    8. Anyone who is fully licensed but also certified in additional areas like play, art, music, yoga, EMDR, CBT, etc. will have an additional $25 added to their cash rate at each level for each additional certification, not to surpass $50 of additional fees.

    No insurances cover Neurofeedback. All neurofeedback sessions are cash pay ONLY. Each neurofeedback session is $75.

    Payment is due at the time that services are rendered. A credit card is kept on file and charged through our system. If a charge cannot go through, the session is canceled and all future sessions are canceled until that balance is paid in full. We do not carry a balance or offer any package deals.

    Why do you need my credit card information?

    We collect your credit card information prior to your first appointment to ensure we can collect all no-show fees, co-payments, session fees, co-insurance, and deductibles. This also improves the therapy experience by removing the task of payment during your session. We will take care of billing your card after the session so your therapist can focus on meeting your needs. You will NOT be charged for anything until after you see your therapist for the first time.

    Is telehealth available and what does it cost?

    Telehealth can be provided for those who desire it. If you are using insurance, you will need to confirm with your insurance that it is covered. Otherwise, the normal rates do apply.